![]() ![]() Having carefully reviewed Truly Holdings Ltd’s financial information and how quickly it can realistically make the repayments, the CMA has accepted its commitment to pay back all customers owed refunds by 31 August 2021 at the latest. With international travel resuming and many people considering long awaited trips abroad, all package holiday firms must give refunds within 14 days where these are due, and should also provide clear cancellation information, so that no one else is unnecessarily put through this ordeal. Companies should be doing the right thing without the threat of court action.Īs a result of our work, customers who have waited many months for their money back from Teletext Holidays and Alpharooms will now receive a full refund. There’s no excuse for travel firms to delay refunding customers what they are legally owed, even in these extraordinary times. This includes a repayment schedule that prioritises refunds to customers with the longest-standing claims.Īndrea Coscelli, Chief Executive of the CMA, said: Truly Holdings Ltd has now signed formal commitments, known as undertakings, that ensure affected customers still owed a refund will get their money back. On 30 April, the CMA informed Truly Holdings Ltd, the company that operates Teletext Holidays and Alpharooms, that it was preparing to take court action against the firm for over £7 million in outstanding refunds owed to its customers. This showed that people were not receiving refunds they were owed within 14 days, as required by law, for package holidays cancelled by the company due to the pandemic. Our UK-based travel advisors have all been all over the world, trying and testing our package holidays so wherever you fancy going on your next adventure, we’ll use our expert knowledge to find you the perfect deal.The Competition and Markets Authority (CMA) opened an investigation into Teletext Holidays and its sister travel operator, (Alpharooms), on 4 February after receiving hundreds of complaints. Take advantage of the ‘Live Chat’ feature on our website to speak to one of our experts right now, connect with us via Facebook and Twitter or simply pick up the phone – we love a good chat. Holiday Hypermarket is a member of ABTA (Association of British Travel Agents). Our best-selling resorts this year are Spain, Greece, Cape Verde and Mexico, but with so many destinations on offer, from Cuba to Thailand, where will your next Holiday Hypermarket bargain take you? And with so much choice of accommodation, from 5 star All Inclusive hotels right through to low-key Self Catering apartments, you can tailor your holiday to exactly what you want. No matter whether you’re looking for a family holiday, a last minute getaway with friends, a luxury honeymoon escape or a solo beach break, we have the holiday for you. ![]() We firmly believe holidays are for everyone, and that’s why we sell all sorts of package holidays for all sorts of people. Holidays for families, couples, friends or solo getaways Not to mention, we’re part of TUI, Europe’s largest tour operator, so you know you’re booking is in safe hands with Holiday Hypermarket. We’re proud to say thousands of customers have recommended us on Feefo, and our outstanding travel knowledge and helpfulness is reflected in our rating of 4.6 out of 5 for customer experience. 5 star ‘Gold Trusted Merchant’ award from Feefo With up to 70% discounts on brochure prices and exclusive online deals, we guarantee you won’t find the same holiday elsewhere for less. Holiday Hypermarket search major tour operators to find you fantastic package holidays and All Inclusive holidays at the best prices. ![]() The best priced package holidays from major tour operators Abta-j8086 abta-k8641 abta-tui abta-v5126 abta add additional-passengers alert arrow atol baggage baw beach bed board boardbasis bus cached calendar camera car category catering chevron clock close contact-email contact-info deposit destination digicert email-alt email error extras-summary eye facebook fcp feefo filter first-choice flex flight flights-summary frown-solid full-availability gallery-alt gallery greenandfair-alt greenandfair heart-alt heart help hh_logo home hotel-summary hotel included info information instagram insurance laugh-solid linkedin location mastercard menu new-window nights offer passenger-detail passengers pencil phone pinterest plane-alt plane-takeoff plane play-alt play postal-address remove room-summary rooms rss search seatupgrades share shortlist-add shortlist shortlisted ski-rating-empty ski-rating-half ski-rating ski smile-solid star-fc star stopwatch suitcase tag tick-alt tick tool transfers travel-aware tripadvisor-empty tripadvisor-full twitter visa-verified voucher warning wheelchair wifi ![]()
0 Comments
Leave a Reply. |